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                                                                           Tel: 01505 685258

 Award winning Iuxury Dairy Ice Cream and Chocolates

Lime Tree Larder is committed to your privacy. This privacy policy (“Privacy Policy”) is meant to help you understand what personal data we collect about you and how we use that personal data, including how to access and update your information.
We respect and value the privacy of everyone who visits this website, www.limetreelarder.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

About Us
The business of Lime Tree Larder is a partnership in the name of Alex W Wilson T/A Lime Tree Larder, with the partners being Alex and Jean Wilson. The business operates from Auchencloigh Farm, Kilbirnie, KA25 7LJ.
Our Site is owned and operated by Alex W Wilson T/A Lime Tree Larder.
What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. It relates to personal data which means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”).
Your Rights
You have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
The right to be informed about Our collection and use of personal data.
The right of access to the personal data We hold about you (see Your right to access your data).
The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details below).
The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in How Do We Use Your Data? but if you would like Us to delete it sooner, please contact us using the details below).
The right to restrict (i.e. prevent) the processing of your personal data.
The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation).
The right to object to Us using your personal data for particular purposes.
Rights with respect to automated decision making and profiling.
If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in the section below and We will do Our best to solve the problem for you.
If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data.
Your name
Contact information such as email addresses and telephone numbers
How Do We Use Your Data?
All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. More details on security are provided below.
Our use of your personal data will always have a lawful basis. We use legitimate interests as the basis for processing your personal data (e.g. we use the information you have provided to contact you ). Specifically, We may use your data for the following purposes:
Emailing download links, blog alerts or newsletters requested by you.
Replying to enquiries from you.
You may unsubscribe or opt-out of our marketing at any time by selecting opt out on data collection or using the unsubscribe link in our emails. Any opt out will be construed as opting out of all marketing communications with Lime Tree Larder.
Personal data submitted via the contact us form will not be retained for any longer than is necessary
How and Where Do We Store Your Data?
We only keep your personal data for as long as We need to in order to use it as described above, and/or for as long as We have your permission to keep it.
Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). We assume that you accept and agree to this by using Our Site and submitting information to Us.
Where We do store data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR (g. by ensuring our storage is EU-US Privacy Shield certified).
Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
Steps We take to secure and protect your data include:
Data Security
Your personal data is only accessible to staff who need to access it to do their jobs.
Regular backups are performed.
Any data processors that we use are compliant with the obligations within GDPR.
All our policies including our data protection policy are implemented, regularly reviewed and enforced.
Do We Share Your Data?
We will not share your data with any other third parties for any purposes.
In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data. For example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.
We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. Data will only be shared and used within the bounds of the law.
Some of the third-party data processors used by Us and listed below are located outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein).
Mailchimp stores data in USA https://mailchimp.com/about/security/
Where We transfer any personal data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR.
How Can You Control Your Data?
In addition to your rights under the GDPR, set out above, when you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details).

Your Right to Withhold Information
You may access Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data e.g. cookies.
You may restrict Our use of Cookies.
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). We will provide any and all information in response to your request free of charge.
Contact details
If you have any questions about Our Site or this Privacy Policy, or wish to access your data please contact Us:
by email at info@limetreelarder.co.uk
by telephone on 01505 685258 or
by post at Auchencloigh Farm, Kilbirnie, Ayrshire KA25 7LJ
Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.
Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and we will assume you have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.